SERVICE LEVELS & PRICING




Micro Systems BASX

Managed Services Solution

 

Workstation $19.99* per month

MS BASX Desktop 



ü  Anti-Virus Software

ü  Anti-Malware Software   

ü  Patch Scans      

ü  Remote Management

ü  Security Log monitoring 

ü  Virus Log Monitoring

ü  Bandwidth Monitoring

ü  Asset Management

ü  Individual Remote Access

ü  6 Month System Maintenance

 

 

 

 

 

 

 


 

 

 

 

 


Micro Systems MAX

Managed Services Solution

 

Workstation $29.99* per month

MS 4X Desktop

 

ü  Anti-Virus Software

ü  Anti-Malware Software

ü  2 hours Phone Support  

ü  2 hours Remote Support per contract year

ü  Patch Management

ü  Quarterly after hours Maintenance

ü  Remote Management

ü  Advanced call priority support

ü  Security Log monitoring 

ü  20% off on-site and remote service

ü  Virus Log Monitoring

ü  Application Installation Notification

ü  Asset Management

ü  Report Generation

ü  Individual Remote Access

ü  Hardware Change Notification 

Micro Systems MAX

Managed Services Solution

 

Workstation $49.99* per month

MS MAX Desktop

 

ü  Anti-Virus Software

ü  Anti-Malware Software

ü  Unlimited Phone Support

ü  Unlimited Remote Support

ü  Unlimited on-site service

ü  Patch Management

ü  Weekly after hours Maintenance

ü  Remote Management

ü  1st call priority support

ü  Security Log monitoring

ü  Virus Log Monitoring

ü  Application Deployment

ü  Bandwidth Monitoring

ü  Security Audits to ensure HIPAA Compliance

ü  Asset Management

ü  Application Installation Notification

ü  Report Generation

ü  Policy Management

ü  Individual Remote Access

ü  Hardware Change Notification

ü  24 hour Security Monitoring